When expressing verbally, pay attention to the use of titles. Use a first name or a neutral title unless the person concerned has indicated a preference for a particular mode of address. Where titles are appropriate use parallel titles. Only use ladies when you use gentlemen. The following chart show some good examples of how to refer to people:
Be careful with what you really want to say, inappropriate adjectives can draw unnecessary attention to a particular characteristic of a person and may imply that the person is unsuitable or out of context in that category. For example, saying "lady" priest, "Chinese" dentist, or "gay" politician, might be interpreted negatively, and you would leave a bad impression. So, avoid referring to the sex, or the ethnic and racial background of a person, unless there is a valid reason for doing so. Some forms of address can be interpreted as patronizing or demeaning. When you are addressing people, you always have to treat them with dignity and respect. All forms of address and reference should be neutral and sensitive to equality of roles. It is important for you to notice that Australian language regflects equality, and it does not exclude anyone. You may use humans, people, or individuals instead of just saying man; or say executive rather than businessman. Why? Because Australians believe in both genders being equal. Body movements You have to be aware of what different body movements or gestures mean within the context of Australian culture in order to be able to convey meaning and intepret the actions of people you are talking to. When it comes to emblems, the common sign for victory (forefinger and middle finger erect) in countries such a Britain, has a different meaning in this country, it is considered insulting. Australians use illustrators to emphasize what they say or to convey meanings of their own. For example, if an Australian man wants to fight in a bar, he or she needs to finish his or her beer, turn the empty glass over, and place it "squarely" on the bar. As it has happens in many other cultures, Australians cover their mouth when they yawn. This gestures is used along with the phrase, “Excuse me”. In this country, if a man wants to express feelings or friendship to a woman, winking is not the way to do so. To wink at a woman is considered inappropriate and improper You should not use the well-known “thumbs-up” gesture, as it considered rude. Space You should keep a distance of approximately 45 cm when talking to someone; otherwise, he or she might feel that his/her personal space bubble has been invaded and is likely to feel uncomfortable. Touch When in Australia, do not engage into a great amount of touching during a conversation, this might be difficult if you come from a high contact culture. Men do not show emotions often, so do not worry if you have the feeling of not getting a response from people. A hand shake is the rule of thumb when meeting someone. Time You are expected to arrive on time to meetings or at a given placeas agreed beforehand. Australians have an informal time system, they feature feature a moderately monochromic time system, thing should be done one at a time with an organization based on small and precise time units. They tend to be very organized when it comes to following schedules. So be willing to change your old habits of arriving late everywhere, as you might end up alone at the place of the meeting. Voice Australians are not too loud when talking, and their rate of talking is moderate, so you should not have any problem understanding what they say. English spoken in Australia, stresses certain words and expressions because of differences in accents. Australians have a tendency towards a quasilogical perusasion style. They prefer to use statistics and testimony from expert, objective witness as evidence. The evidence is then connected to the conclusion. So, when doing a presentation you have to be aware of all facts and details that might convince your potential customers, for example you should know how a machine works and also the efficiency rate for said machine.
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